Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • In the Hosting Control Panel you will find a comprehensive Help section offering numerous articles and commonly asked questions. They are answered by our support team of competent techs. Simply type in your question and our intelligent platform will offer you the best possible answer.

  • Top quality support service
  • Tutorial Video Clips

  • For all of you who would rather discover how to fix a typically encountered issue by watching a video tutorial, we have added a selection of video tutorials to our Hosting Control Panel. All the educational videos are very short and simple to follow. They offer you step–by–step demonstrations of various web site management techniques.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 customer service and a one–hour ticket response time guarantee. Our qualified technicians will be available day and night to reply to your inquiries and to fix any issue that you could possibly encounter. Just send a customer service request from the Help section and we will reply to you instantaneously.