Customer Support Channels
A 1–hour Response Guarantee
Our customer assistance team is educated to easily care for all of our Linux shared web hosting customers’ questions and advice requests. Via our ticket system, you will be able to send your issue and a support staff representative will return to you within maximum 60 minutes. Realistically, practice proves that the standard solution time frame is Twenty minutes.
A Top–quality Support Service
You could write to us 24x7x365 with any query you have got to do with our products and services. We have consultants available regularly to provide support every time necessary. Feel free to use the ticket system or drop an email any time, or pick–up the phone or use the online chat through business hours.
An Intuitive Help Section
The Control Panel presents an in depth practical knowledge base that’s integrated into all sections. In each section, you’ll find a Help press button that will load for you a group of step–by–step tutorials on how to apply a certain feature or perform a particular action. Additionally, we have produced guide video lessons to enable you to get a better idea of the Control Panel’s interface.