1 hour ticket response
We are committed to offering a swift and proper solution to each tech support ticket submitted by a client. Our expert help desk team members will review your issue and will think of the best option. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, the average response time has proven to be 20 minutes.
A Topflight Customer Support Service
Our help desk support staff representatives have big experience in the Linux shared web hosting world and are professional enough to supply a rapid solution to your problem. If, however, the issue at hand is not within the competence of a support technician, the client support ticket will be sent to a programmer or admin for additional assistance.
An Easy–to–Navigate Help Center Section
To help you get a quick hint on how you can use a certain service, we have integrated a very user–friendly Help Center section in our Hosting Control Panel. You can search through a wide collection of web hosting account administration articles and website management articles, take a glimpse at the F.A.Q. archive or watch our instructional video tutorials.